Privacy Policy
Effective Date: [Month Day, Year]
Company: Stag Electric, Inc. (“Stag Electric”, “we”, “us”, “our”)
Website:https://www.stagelectric.com (“Site”)
Contact: 978electrician@gmail.com • 978-780-3040
1) Scope
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site, use our contact forms or chat, or interact with our SMS text messaging program. This policy does not cover the performance of electrical work or service agreements—those are handled separately.
2) Information We Collect
- Information you provide: name, email, phone number, address/town, service needs, and any messages or attachments you send us (e.g., photos).
- Automatically collected: IP address, device/browser details, pages viewed, referring URLs, and approximate location via cookies and similar technologies.
- From third parties/services you connect: scheduling data or job details sent from tools you use to interact with us (e.g., Housecall Pro).
3) How We Use Information
We use information to:
- Respond to inquiries, schedule consultations, and manage requests.
- Send transactional messages (confirmations, updates) and optional marketing communications if you opt in.
- Operate, secure, and improve our Site and services, including analytics and debugging.
- Comply with legal obligations and enforce our Terms.
4) SMS/Mobile Messaging (A2P) Program
By providing your mobile number and opting in (e.g., submitting a form that states you agree to receive texts), you consent to receive SMS messages from Stag Electric.
- Message frequency: varies.
- Message & data rates may apply.
- Opt-out: reply STOP to cancel. You may receive a confirmation text.
- Consent not required: Your consent to receive SMS is not a condition of purchase.
- Carrier disclaimer: Carriers are not liable for delayed or undelivered messages.
- We use your phone number only to deliver messages as described and do not sell your personal information.
5) Cookies & Analytics
We use cookies and similar technologies to operate the Site and understand usage.
- Analytics: We may use Google Analytics (GA4) and similar tools.
- Advertising/measurement: We may use the Meta Pixel or similar to measure page actions.
- Controls: You can control cookies in your browser settings and, where provided, via our cookie banner/preferences.
6) Sharing of Information
We share information with service providers that help us run the Site and communications, such as:
- Website/hosting and email delivery providers;
- CRM/automation platforms (e.g., AM Connect/HighLevel), form/chat tools;
- Scheduling/job management (e.g., Housecall Pro);
- Analytics and measurement providers (e.g., Google Analytics, Meta).
- We require providers to handle data according to applicable law and our instructions. We may also share information if required by law or to protect rights/safety. We do not sell personal information.
7) Data Retention
We keep personal information only as long as needed for the purposes above (e.g., to manage an inquiry or account), to comply with legal obligations, or resolve disputes. When no longer needed, we take reasonable steps to delete or de-identify it.
8) Your Choices & Rights
Depending on your location, you may have rights to access, correct, or delete personal information, and to opt out of certain processing. To make a request, contact us at 978electrician@gmail.com
- Marketing emails/SMS: You can unsubscribe via the link in emails or by replying STOP to texts.
- Do Not Track: We currently do not respond to DNT signals.
9) Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure.
10) Children’s Privacy
Our Site is not intended for children under 13, and we do not knowingly collect their data.
11) Changes to This Policy
We may update this Policy from time to time. The “Effective Date” shows when it was last revised. Material changes will be posted on this page.
12) Contact Us
Questions or requests? Email 978electrician@gmail.com or call 978-780-3040.
